#BruinStrong: Counseling & Psychological Services (CAPS)
On March 13th, UCLA’s administration, campus leaders and public health officials made the difficult choice to extend the initial transition to remote learning to limit the spread of COVID-19 through the end of spring quarter 2020. This decision was made in order to protect the health and safety of our students, faculty and staff, while maintaining UCLA’s exemplary educational standards.
Students who are able have been asked to return home to learn remotely. Students who must stay at UCLA will be cared for, protected and sheltered. Faculty and staff are rising to the occasion, learning new ways in which to serve and keep the UCLA enterprise running while protecting themselves, their families and the community. Bruins near and far are being asked to work and play differently, while still maintaining the bonds of our UCLA family.
As in any time of crisis, the UCLA community responds with optimism and generosity - asking what they can do to help. Here’s how:
Counseling & Psychological Services (CAPS):
Counseling and Psychological Services (CAPS) supports student mental health needs. Services are designed to foster the development of healthy well-being necessary for success and coping in a complex global environment. CAPS offers a variety of services to meet the needs of students including:
- Crisis counseling available by phone 24 hours a day/7 days a week
- Emergency intervention
- Individual counseling and psychotherapy
- Psychiatric evaluation and treatment
CAPS remains engaged with the campus, local, state, and national agencies as information related to COVID-19 continues to evolve. Counseling and Psychological Services (CAPS) is here for students, although all services will be offered via telehealth. Students should call CAPS at 310-825-0768, 24/7, for assistance.
Message From the Director of CAPS
Counseling and Psychological Services (CAPS) is aware of the significant impacts COVID-19 may have student emotional well-being and mental health. CAPS remains fully-committed to serving students during this unprecedented time. In an effort to limit the spread of COVID-19 in our communities, the majority of our services will be conducted remotely. In-person services will be provided on an urgent basis only. CAPS will maintain hours of operation: Monday - Thursday 8-6 pm and Friday 8-5pm. Crisis support is always available by phone to any student 24/7 at 310-825-0768.
How to Initiate Services: CAPS will make every effort to continue to provide students newly seeking treatment with telehealth clinical care. Students who would like to initiate treatment, whether you are here on campus or are away, should call CAPS during normal business hours at 310-825-0768 to request a Triage Appointment. Students will be provided with a same-day zoom or telephone triage appointment, which will provide a brief screen and mental health assessment and options for appropriate care, including a virtual intake appointment with a CAPS clinician. Many students will be able to receive care this way. If this is not the best course of treatment, you will be offered clinical coordination support to assist you with other mental health care either locally or wherever you reside, and/or in-person crisis support when needed. CAPS is suspending session limits for both NON-SHIP and SHIP students until Fall 2020.
- Therapy Appointments: CAPS clinicians will make every effort to offer support and provide care for ongoing clients. CAPS clinicians will provide remote zoom or telephone follow up appointments for students currently in treatment. Some therapy appointments may take place in-person if necessary, as determined by your clinician. For students who have left the state, your clinician will work with you to coordinate ongoing care based on your needs.
- Psychiatry Services: Ongoing follow up care for students in psychiatric care will be provided via zoom or telehealth with a CAPS clinician. Students in emergent crisis may be seen by their psychiatrist in-person, as determined by your treating clinician. Psychiatrists will adhere to all federal, state and medical mandates when prescribing psychiatric meds. Psychiatrists will work to ensure students have adequate access to necessary medication whenever possible.
- Group Therapy: All CAPS groups will be cancelled until further notice. Please refer to our website for updates to our services offerings.
- Clinical Coordination/Case Management/ Campus Consultation Services: CAPS clinical coordination services will operate via telehealth. CAPS consultation services remain available via phone for the campus community members who have questions about clinical care or students in distress. In addition, UCLA Case Management Services is also available (310) 825-0628.
If you are scheduled for an appointment, but are unable to participate related to concerns about your health, you may also choose to cancel or reschedule your appointment. Although fees are typically charged for late cancellations and no shows, CAPS will be waiving fees, as appropriate.
Please take care of yourselves during this stressful time and reach out for support. The Resilience in your Student Experience Center (RISE) is also available to support you with virtual mindfulness, yoga and other stress management resources. In addition, below are a few tips, outline by the Semel Healthy Campus Initiative (HCI) for managing general distress during this time. For the most up-to-date information on the Coronavirus (COVID-19), please visit Bruins Safe Online.
To read the letter from the Office of Associate Vice Provost Wendelin Slusser, please click here.
Nicole Green, Ph.D.
CLICK HERE TO READ THE UCLA FOUNDATION'S DISCLOSURE STATEMENTS FOR DONORS.